Frequently Asked Questions

Everything you need to know about your Framar favorites.

When will my order ship?

Most orders are processed and shipped within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email.

Do you offer international shipping?

Yes, Framar ships to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain hair accessories cannot be returned once opened.

Are Framar products professional grade?

Absolutely. Framar products are designed by stylists, for stylists. Our brushes, foils, and accessories are built to withstand the rigorous demands of a busy salon environment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay installments for your convenience.

How can I contact customer support?

Our support team is available Monday through Friday. You can reach us via the contact form on our website or by emailing support@framar.com.